By Andrew Dafoe CHI™ If I had to pick a defining word for the year 2020, at the top of my list would be crisis. It really became what felt like a never ceasing stream of natural disasters, global pandemics, the resulting economic downturns, political divisiveness, and racial injustices. Collectively, we’ve experienced and continue to experience more crises than could be listed … [Read more...]
No sense, no deal
By Ewandro Magalhaes The cost of poor communication In early 2014, companies catering to an increasingly international client base rushed to have their websites localized in as many languages as possible. They did so under the spell of a report from a US-based independent research firm specializing in global business. Through surveys of over 3,000 consumers in non-English … [Read more...]
Interpreting: On-Site or Remote? A User Perspective
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As we participate in the discussion about the value of different modes of delivery for interpreting services, the Interpreters Division (ID) is approaching stakeholders for their input regarding how they work with interpreters. Helen Eby, the ID Administrator, spoke with Stick Crosby, the Network and Health Equity Manager of All Care Health. Mr. Crosby is a member of the Oregon … [Read more...]
ABA Survey: Language Access to Justice for LEPs
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Language Access to Justice for Limited English Proficient (LEP) individuals continues to present a number of challenges. The following survey aims to elucidate such challenges as well as the efforts undertaken thus far by state and federal governments, other government agencies and private associations in an attempt to meet the growing demand of providing satisfactory language … [Read more...]
Illiterate
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By Carol Velandia I don’t know how to read, write or speak Malayalam. It has been a new feeling, a total challenge for a person who once dreamed of being a polyglot and now is a professional interpreter and a fervent language access campaigner. This palindrome of a word (Malayalam) is the language of Kerala, one of the six classical languages of India and one of its … [Read more...]
New Federal Guidance Issued on Language Access in Emergency Services
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In August, the U.S. Department of Justice, together with other federal agencies, released new guidance to help emergency preparedness, response, and recovery providers to comply with Title VI of the Civil Rights Act. The new resources include: Emergency Preparedness Guidance Tips and Tools for Reaching Limited English Proficient Communities … [Read more...]