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CEU Watch: ATA Webinar on Linguistic Challenges in Palliative Care

September 3, 2019

Photo by Martha Dominguez de Gouveia on Unsplash

Are there topics that you enjoy working with but can be emotionally draining? For me, palliative care is one example. I love working on translations that can help promote understanding of palliative care among Russian patients and the general public, as well as the development of palliative care in Russia, but it can be hard to look past the suffering and pain behind the text, especially if it is about pediatric palliative care.

I was glad to discover that ATA offers a webinar on this subject. “Linguistic Challenges in Palliative Care” by Jessica Goldhirsch can be found in ATA’s Webinars On Demand. Jessica Goldhirsch, LCSW, MSW, MPH is a licensed clinical social worker with the Dana-Farber/Brigham and Women’s Cancer Institute’s inpatient adult palliative care consult service. She teaches staff interpreters and clinical staff how to work together effectively, and her background and experience really show.

Ms. Goldhirsch talks about the role of palliative care in the healthcare system and different stages of palliative care (hospice care is just one of them). She breaks down commonly used terminology, lists the most common misconceptions, and describes typical challenges. She stresses that the interpreter/translator must be an integral part of the palliative care team, backs it up with examples, and gives advice on how to become a member of this team. Most importantly, Ms. Goldhirsch explains how crucial it is to understand the patient’s cultural norms, beliefs, and traditions, and encourages interpreters and translators to be cultural meditators and coaches for the palliative care team.

I found this webinar both highly informative and really empowering. It didn’t make palliative care less of a difficult subject, but it helped me understand its scope and purpose, and made it clear what my role is. Armed with tips and useful resources that Ms. Goldhirsch generously shared, I feel better prepared, both mentally and emotionally, to tackle future translations on this subject.

I am grateful that ATA offered this webinar and included it in its Webinars On Demand. Ms. Goldhirsch mentioned other topics that she believes deserve to be addressed in more detail, such as serious illness conversation guides and palliative care family meetings, and I hope that ATA will offer webinars on these topics in the future.

Author Bio

Veronika Demichelis is an ATA-certified English>Russian translator. She holds an MA in Linguistics and an MBA in Human Resources Management. She specializes in corporate communication, HR, and social responsibility, but also enjoys working with health and wellness, in particular patient outreach and education materials. More information can be found on her website, https://veronikademichelis.com/.

Filed Under: CEU Watch, Interpreting, Translation Tagged With: ceu watch, professional development, webinar

ATA Law Seminar in Jersey City

January 3, 2019

Happy New Year! If one of your professional New Year’s resolutions was to do more continuing education in the coming year and you are a legal translator or interpreter, the ATA has just the opportunity for you. It will be hosting a full-day law seminar in Jersey City on February 16, with morning and afternoon sessions divided between translation and interpreting. ATA-certified attendees can earn 7 CEPs!

The schedule, session descriptions, and hotel and registration information can be found here: https://www.atanet.org/events/law_jerseycity.php.

Filed Under: ATA, Interpreting, Legal, Professional Development, Translation Tagged With: ATA, interpreting, legal, professional development, translation

SLD Podcast: Episode 6 on Professional Training

July 11, 2018

In this latest episode of the SLD podcast, Elana Pick and Yuliya Tsaplina talk about the importance of professional interpreter training and the future of the profession. Both guests teach at the Master of Conference Interpreting program (MCI) at Glendon College, York University in Toronto, Canada.

Be sure to subscribe to the ATA podcast on iTunes and Google Play so you never miss an episode!

Filed Under: Interpreting, Podcast Episodes Tagged With: interpreting, podcast, professional development

SLD Podcast: Episode 4 with Elena Bogdanovich-Werner

May 31, 2018

Check out the new episode of the SLD podcast, in which Elena Bogdanovich-Werner, a translator of 30 years, discusses how the language services industry has changed over time, what makes a great translator, and what areas of professional development are most important for translators and interpreters.

Good news! The SLD podcast is now available on iTunes and Google Play! Just search “ATA SLD” and be sure to subscribe. Note that it takes 12-24 hours for the newest episode to appear. The latest episodes are always available on the ATA SLD SoundCloud channel.

Filed Under: Interpreting, Podcast Episodes, Translation Tagged With: podcast, professional development

ATA58 Review: Selling Your Translation and Interpreting Services (IC-4)

December 4, 2017

People shaking hands

Review by Tyler Langendorfer

Photo by rawpixel.com on Unsplash

Last month at the ATA’s 58th Annual Conference in DC, John Di Rico presented the session “Selling Your Translation and Interpreting Services,” a talk focused on the techniques required to successfully acquire and retain direct clients. Di Rico, a French-to-English translator as well as Sales and Marketing Manager for WordFast, advocated a “customer-centric” approach that encouraged sellers to rethink their own views on the buyer-seller relationship.

Di Rico began his talk with a sample email from a prospective buyer and asked audience members to form groups in order to discuss how they might respond. After each group shared their ideas, Di Rico would outline his recommendations, then ask the groups to again brainstorm solutions to another series of questions. During the initial rounds of discussion, Di Rico drew attention to the most important details a seller ought to obtain initially: the name, title and company of the prospective client; how they found out about the seller; the buyer’s present goal; and the challenges they have with their current process. Once these have been identified, the seller can move on to the next step and compose a champion letter for the potential client.

A champion letter is perhaps the most important communication effort in the buyer-seller relationship, as it underscores why the buyer should choose the seller’s services. It also demonstrates a strong degree of professionalism and courtesy. According to Di Rico, it has five parts: a statement of goals (or shared goals), a summary of the current situation and the capabilities required to address it, at least one potential benefit from the seller’s services, and the next steps should the buyer maintain their interest.

Other advice of note included Di Rico’s statement that sales is a conversation, one that requires patience and a strong willingness to find solutions for the buyer. Also, to build a strong, personable relationship with a buyer early on, Di Rico advised that the seller try to schedule a phone call in their first email response. Lastly, the seller should not invest too much time in obtaining a client that is uncooperative in providing the info needed to conduct their business.

For this writer, Di Rico’s approach seemed reasonable and well worth considering. Although not all his recommendations may have been new to session attendees, it was beneficial to closely examine the techniques sellers utilize when they interact with prospective buyers. Perhaps the most salient takeaway was Di Rico’s emphasis on making sure that the seller understands the buyer’s needs and that they work with them to reach a solution. Even with the focus on direct clients, translators and interpreters can nonetheless incorporate Di Rico’s recommendations into their relationship with agencies, as they could also benefit from a heightened sensitivity to a project manager’s needs. Furthermore, customer-centric selling enables the seller to rethink the value of their services and may provide for a renewed sense of purpose in their professional goals. In other words, what does it mean to translate or interpret, for the sellers themselves, the buyers, and perhaps also the greater social good.

Tyler Langendorfer (tyler@aegistranslations.com) is a translator of German and Spanish specializing in marketing, social sciences, and humanities translation. He is a participant in the ATA Mentoring Program and has been studying Russian independently since 2014.

Filed Under: ATA58, Business Practices, Interpreting, Professional Development, Translation Tagged With: ATA58, business, conference, interpreting, marketing, session review, translation

Situational Subject-Matter Awareness in the Process of Translation and Interpretation

November 14, 2017

This material first appeared as a guest post on the NOTIS blog at https://www.notisnet.org/Blog/5012686. Published with permission and additions from the author.

By Viktor Slepovitch, Ph.D.

Associate Professor and Department Chair, Department of Business English, Belarus State Economic University (Minsk, Belarus)

Introduction

In the process of reading a translated text in this or that specific area of studies, one normally does not focus on the fact that the text being read is a translation. The reader’s attention is in fact drawn to the subject-matter of the text. What might possibly make us aware that we are dealing with a translation is a multitude of translation faux pas. The best way to avoid them is to adequately understand the situational subject-matter and the context, which in fact is an essential part of a translator’s competency and professionalism.

Situational subject-matter includes the persons, objects and phenomena found in the text, as well as the relationships between them. According to translation and interpretation scholar E. Breus, the same extralinguistic situation can be perceived and described differently in different languages. [1] Clearly, without situational subject-matter awareness, a translator is not able to produce an adequate translation and fully convey the message meant by the author in the source language.

Research findings

The situational subject-matter awareness is vital for understanding what the original text is about. To illustrate this statement, the following examples are quite appropriate:

ENGLISH – RUSSIAN: Why is it that smokers always head out coatless, no matter what the weather? (Head out – выходят из здания на улицу = are leaving the building rather than стремятся выйти or направляются = are trying to leave or are headed for.) [2]

RUSSIAN – ENGLISH: Библиотечный фонд университета составляет полтора миллиона экземпляров книг. (Библиотечный фонд is not the library fund, which would be a word-for-word translation, but the number of books held.) [3]

Without situational subject-matter awareness, the wrong translation is unavoidable. In a TV program about rock musicians of the 1980s who arranged concerts for charity, it was said that the musicians called themselves representatives of the Band Aid generation. According to Wikipedia, the term originated from a charity super-group featuring mainly British and Irish musicians founded in 1984 to raise money for anti-famine efforts in Ethiopia by releasing the song “Do they know it’s Christmas?”.

The translation of this phrase into Russian came out as поколение групповой помощи (literally “the generation of group assistance”), which was not correct. The word Band-Aid (originally meaning a brand of an adhesive bandage) was split into two words by the translator: band (a musical group, as in jazz band) and aid (assistance).

The context, however, made it clear that the rock musicians considered it their mission to provide emergency aid for the needy—just like a Band-Aid is used for emergency purposes, e.g., when a person accidentally cuts his/her finger. The translator should have used a metaphorical expression, but the major challenge was to understand the situational subject-matter for the purpose of conveying the meaning in Russian.

The context is what makes it easier to understand the situational subject-matter and produce the correct translation, taking into account what and how they say/write in this or that situation in the target (Russian) language.

  • When watching American movies, Russian-speaking viewers fluent in English are quite often able to notice incorrect translations of English phrases. For instance, in a telephone conversation, the question Are you there? should be rendered in Russian as Ты меня слышишь? (literally, Can you hear me?) instead of Ты там?
  • As a rule, the meaning of the word becomes clear as soon as it is placed in a sentence, which serves as a narrow context:
  • ENGLISH – RUSSIAN: The settlements between companies were made without delay. – Расчеты (not урегулирование, поселения, etc.) между компаниями были произведены без задержки.
  • RUSSIAN – ENGLISH: Нам было предложено оценить его работу. – They suggested that we evaluate (not appreciate, estimate, etc.) his work.
  • But in other cases, to understand the situational subject-matter and the meaning of the word or a phrase, a broad context is needed. It may include several sentences, a paragraph, or even the text of the whole article or video, as was the case with the Band Aid generation.

That said, a translator should not overdo it by trying to produce a special effect in the process of translation. The following example seems to be a good illustration of this statement.

In May 1995, an American was interpreting during the meeting between Clinton and Yeltsin in the USA. Russia’s President sarcastically said, “Вот вы, журналисты, предрекали провал. На самом деле это вы провалились”. This is what the interpreter said: “You, journalists, said it would be a disaster. In fact, you are a disaster.” (Clinton is laughing.)

Perhaps in that situation it would have been more appropriate to use the verb to fail: “You journalists predicted failure. In fact, it’s you who have failed.” The word disaster was too strong, and was surely a case of the interpreter “overdoing” the interpretation. [4]

Summarizing the reasons for failing to understand the situational subject-matter of an utterance, it is possible to identify the following ones:

  1. Copying a grammar/lexical structure of a sentence without taking the trouble to analyze its implication (e.g.: Don’t cross the bridge until you come to it – is NOT Не говори гоп, пока не перескочишь, but Будем решать проблемы по мере их поступления).
  2. Misunderstanding the flow of an utterance which results in unacceptable splitting of set expressions, and consequently – in the wrong translation, as in the above example of Band-Aid generation.
  3. Lack of knowledge of professional jargons and idioms, which makes it hard to convey the meaning – in the field of business, in particular. The following examples are vivid enough illustrate this statement:
  • The proposal went over big with big business (to go over big – to succeed, to be approved of)
  • Let’s deal him in and give him a piece of the cake (to deal smb in – to include smb in an activity or business; to give smb a piece of cake – to share or divide profits with another person.
  • The business is slack, and our sales level hardly reaches the break-even point (a point at which sales cover costs but do not show profits) [5].

Conclusion

All the above means that situational subject-matter awareness — as an important translation issue — should be considered as an indispensable skill in translation and interpretation, alongside with such skills as:

  • discerning narrow and broad contexts;
  • understanding realia and realities, as well as culture-bound objects;
  • being competent in the terminology of the text’s content or field of studies and research;
  • recognizing the dangers of carbon-paper (word-for-word) translation;
  • observing the norms of the target language.

References

  • 1.      Бреус, Е.И. Основы теории и практики перевода с русского языка на английский [Breus, E. Fundamentals of theory and practice of Russian to English translation]. Moscow: URAO, 1998.
  • 2.      Слепович, В.С. Перевод (английский – русский): учебник [Slepovitch, V.S. Translation (English – Russian: Textbook]. Minsk: Tetralit, 2014.
  • 3.      Слепович, В.С. Настольная книга переводчика с русского языка на английский [Slepovitch, V.S. Russian-English Translation Handbook]. Minsk: Tetralit, 2013.
  • 4.      Чужакин, А.П., Палажченко, П.Р. Мир перевода-1. Introduction to Interpreting XXI. [Chuzhakin, A.P., Palazhchenko, P.R. The World of Interpretation. Introduction to Interpreting XXI]. Moscow, 2008 (https://apchuzhakin.narod.ru/mp1.htm)
  • 5.       Хошовская, Б. Идиоматические выражения в деловом английском языке [Choszowska, B. Idiomatic expressions in business English]. St. Petersburg: Lan, 1997.

Filed Under: Interpreting, Translation Tagged With: context awareness, interpreting, reprint, theory, translation

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